Privacy Policy
AM Group (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our customers, visitors, partners, and users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through digital platforms.
By accessing or using our website, you agree to the terms of this Privacy Policy.
The parts of this policy about enquiries, analytics and session recording (sections 1, 3, 4 and 7) were revised in November 2026.
1. Information We Collect
We collect the following information:
a) What you give us in an enquiry
The enquiry forms on this website ask for:
- Your name and mobile number (both required)
- Your email address and a message, if you choose to add them
With each enquiry we also store which car it was about and that car’s listed price (if you enquired about a particular car), what the enquiry was for (for example a car enquiry, a test drive, finance, or selling your car), the page and the button it was sent from, and what you agreed to about being contacted.
If you call us, message us on WhatsApp or visit a showroom, you may give us further details, such as a postal address or the details of a vehicle you want to sell.
b) How you found us
When you arrive on this website, your browser keeps a short note of how you got here: any campaign tags and advertising click identifiers in the link you followed (for example utm_source, gclid or fbclid), the address of the website that referred you, and the first page you opened. The note is kept in your own browser. It is sent to us only if you submit an enquiry, and is then stored with that enquiry so that we know which advertisement, search or link brought you to us.
c) Information collected automatically
No analytics or session-recording tool is in use on this website at present (see section 3), so nothing is collected by such a tool.
Separately, when an enquiry form is submitted, the IP address it came from is used for a short time to limit repeated submissions. It is not stored with the enquiry.
2. How We Use Your Information
We use the information collected for purposes including:
- Responding to inquiries and requests
- Processing bookings, test drives, service appointments, and valuations
- Providing product, service, and promotional information
- Improving our website, services, and customer experience
- Internal analysis, reporting, and business operations
- Compliance with legal and regulatory requirements
3. Cookies, Analytics and Session Recording
No analytics or session-recording tool is in use on this website at present. If one is added, this section will name it and say what it does.
You can already record that you do not want to be measured, using the control at the bottom of this page. That choice is remembered in your browser and will apply if a tool is added.
Our contact page and our showroom page show a map supplied by Google Maps. The map is fetched from Google when you scroll near it. Google then receives your IP address and device details and may set its own cookies. This happens whether or not you have refused analytics. The website does not tell Google which of our pages you were on.
The website itself stores a small amount in your browser: your analytics choice, if you have made one, and the note of how you found us described in section 1(b).
Google’s privacy policy is at policies.google.com/privacy.
4. Sharing of Information
We do not sell or rent your personal information. Each enquiry is saved in our enquiry records and a copy is emailed to the AM Group sales team so that someone can call you back. We share your information only in the following circumstances:
- With authorized AM Group dealerships, subsidiaries, or partners to fulfill your request
- With service providers who host this website, store our enquiry records and deliver our email, and who otherwise assist us in operating our website or business (under confidentiality obligations)
- With Google, which supplies the map on our contact and showroom pages and receives the information described in section 3 when that map loads
- When required by law, regulation, court order, or government authority
- To protect the rights, safety, and property of AM Group and its users
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. AM Group is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before sharing any personal information.
7. Your Rights and Choices
You may:
- Request access to or correction of your personal information
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal and operational requirements
- Record that you do not want analytics in your browser, as described in section 3
To ask for your enquiry to be corrected or deleted, contact us using the details below and tell us the mobile number you enquired with, so that we can find it.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
AM Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. We encourage you to review this page periodically.
Contact Us
AM Group Used Cars — AM Business ParkAM Business Park, N-H 1 Bye-Pass Road, Jammu, Jammu and Kashmir 180012
+91 94842 00000 · info@amgroupind.comContact AM Group
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